Only the patient or the complainant may request cancellation of responding units prior to arrival of JFRD or JSO personnel. Who may request cancellation?

• A. The responding unit
• B. The patient or the complainant
• C. A supervisor
• D. The fire chief

Answer: (B)

Cancellation authority rests with the person who called in the incident—the patient or the complainant. They are the ones closest to the situation and can accurately determine whether help is still needed before responders arrive. This ensures resources aren’t dispatched when there’s no need and protects both the public and responders from unnecessary risk. The other roles may coordinate or manage the response, but they do not have the direct stake or authority to cancel before arrival. Therefore, the patient or the complainant is the correct person to request cancellation.